Terms & Conditions

Zip Print Australia

ARTWORK: While Zip Print Australia takes all care to avoid errors, Zip Print accepts no responsibility for typographical errors, spelling mistakes, or incorrect information on any project committed to print or production. It is the Client’s responsibility to proof read and approve all final copies before the production of artwork. The email verification of electronic proofs or signed hard copy of proof of the Client’s representative shall be conclusive as to the approval of all artwork prior to their release for printing, implementation or installation. No refunds or reprints are given after a final approved design has gone to print due oversights by the Client’s proof reading. Payment is required in full before artwork can begin unless under prior arrangement. All intellectual property rights including, but not limited to; concepts, proposals, layouts, designs, style, typography, colour schemes and flowcharts, are reserved and remain the property of or return to Zip Print Australia while any past, present or future invoices are outstanding and/or full and final payment has been received. If a project is yet to be commissioned or a purchase order has not been received by Zip Print Australia, all intellectual property rights remain the sole property of Zip Print Australia.

PATENTS & COPYRIGHT: The buyer shall indemnify the seller against all claims, actions, penalties, damages, costs and expenses for which the seller may become liable through anything done by the buyer involving a breach of any Patent, Registered Design, Trade mark or copyright or of any Government Regulations.

You agree that you will NOT supply or ask us to make up any artwork files consisting of the following material: any material that could give rise to any civil or criminal liability under applicable law; and any material that could infringe rights of privacy, publicity, copyrights or other intellectual property rights without the permission of the owner of these rights and the persons who are shown in the material if applicable. Zip Print Australia is unable to print sexually explicit materials, including photographic genitals, violently explicit materials, and speech promoting hate or violence.

PRINTING: Although we will endeavour to ensure that requested colours are matched, we do not guarantee an exact match in colour or texture between your Artwork or any other materials supplied by you and the products we create for you. While we have quality control processes in place, you acknowledge and agree that there are acceptable levels of colour variation from print run to print run, from stock to stock, from back to front and between different printing processes. When proofing artwork electronically, colours seen onscreen should not be considered an accurate representation of the printed product. Electronic proofs do not show transparency and over print issues. Errors that we are not responsible for include, but are not limited to: Any spelling, graphics, grammar, punctuation, bleed, orientation/alignment, folding mistakes that are approved by the customer. We are not responsible for damaged fonts, wrong cuts, die lines, crop marks, transparency, overprint, cracks on folds, or finished product size because these inconsistencies are inherent to the printing process. If a proof containing errors is approved by the client, the client is responsible for payment of all original costs of printing (design time, printing, tax) including corrections and reprints. You acknowledge and agree that there are acceptable levels of colour variation from different print runs, stock, printing processes and media. The client is 100% responsible for approvals of Copyright, Trademark and Licensing Agreement of artwork. The email verification or signature on hard copy of proof of the Client’s representative shall be conclusive as to the approval of all artwork prior to their release for printing, implementation or installation. No refunds or reprints are given after a final approved design has gone to print due oversights by the Client’s proof reading.

SIZING AND CUTTING: Cutting accuracy and exact sizing are NOT guaranteed. Machinery used in the printing industry will have a systematic error of ± 2mm. Additionally all jobs are laid out and printed at the exact size ordered. Due to our printing process, the job might be cut ± 2mm smaller on each edge to eliminate run over from the job laid out next to it. A 2mm bleed area will help to reduce any occurrences of truncated copy. Careful consideration must be considered when using borders in art and printing due to the shifting in the cutting process and the above-mentioned errors, this can result in cutting not in same place and therefore appear uneven.

LASER: Due to the nature of the materials used for lasering (MDF, timber, bamboo, acrylic & plywood), minor variations in grain, colour of the product, colour of engraving and other blemishes that may occur, there may be cosmetic differences between products. While all care and attention are taken to minimise obvious blemishes, we trust that the end product will be imperfectly perfect for you. Should you supply the product to be engraved, all care and attention will be taken with no guarantee of the finished product.

LAMINATING: All laminating poses a risk of creasing or damage. Zip Print cannot take responsibility for any damage due to the nature of paper and the laminating process. All care is taken to provide a laminating service that is damage-free.

CANVAS CARE: Keep fabric clean by brushing dry fabric regularly with a soft brush or broom. DO NOT use water, soaps, detergents, cleaning fluids or any other solvents.


The Seller: means Impress (QLD) Pty Ltd ABN 85 616 328 780, trading Zip Print Australia as of Shop 9 and 10, 355 Kent Street, Maryborough Queensland 4650, and includes its successors and assigns.

The Buyer: means any person, firm, corporation or entity, which purchases or orders Goods from the Seller.

Goods or The Goods: means the articles or materials described in any invoice issued by the Seller and supplied to, or to be supplied to the Buyer under an order.

Order: means the agreement resulting from the acceptance by the Buyer of the Seller’s offer for the Goods and shall be deemed to include the terms contained in the Conditions of Contract and Terms of Trade, the current price list of the Seller, the information on the face of any invoice, and nay variations thereof agreed to in writing by the parties.

PRICES: Any price quoted is subject to acceptance within 30 (thirty) working days, and is subject to variation for contingencies beyond our control.

PRICE VARIATION: Any increases or decreases in labour rates or material costs subsequent to acceptance of this order at the quoted price shall, at our discretion, be chargeable to the buyer’s account.

QUANTITY: All orders are subject, as is usual trade practice, to 5% variation increase or deficiency in quantity and will be charged or deducted accordingly.

CANCELLATION OF ORDER: Should the buyer cancel the order after tooling up or processing has commenced, of if through circumstances beyond our control (strikes, power restrictions, later delivery of materials etc) we are unable to complete the goods ordered within the time stipulated, all costs incurred shall be for the buyer’s account.

CLAIMS: Any complaints against quantity delivered, faulty or damaged goods shall be lodged in writing within three (3) days of delivery. In the absence of any written claim within this period, we will assume goods to be fully acceptable, and no liability will be admitted.

TAX Ruling rates will be added to invoices.

PAYMENT Unless otherwise agreed in writing, terms are net 30 days from the invoice date. If the company experiences delay in delivery due to purchaser failing to issue delivery instructions within seven (7) days, the purchaser shall be deemed to have taken delivery and terms of payment shall apply from that date. The Buyer hereby acknowledges that the Conditions of Contract & Terms of Trade constitute a security agreement which creates a security interest in favour of the Seller in all goods previously supplied by the Seller to the Buyer (if any) and all after acquired Goods supplied by the Seller to the Buyer (or for the Buyer’s account) to secure the payment from time to time and at a time, including advances. The Buyer gives the Seller a Security Interest in all of the Buyer’s present and after-acquired property in which Goods supplied or financed by the Seller have been attached or incorporated. The Buyer acknowledges and agrees that by agreeing to these terms the Buyer grants a security (by virtue of the retention of title clause in these Conditions of Contract & Terms of Trade) to the Seller and all goods previously supplied by the Seller to the Buyer (or Buyer’s account) and these terms shall apply notwithstanding anything express or implied to the contrary contained in the Buyer’s purchase order.

The Buyer undertakes to:

(a) Sign any further documents and/or provide any further information (which information the Buyer warrants to be complete, accurate and up-to-date in all respects) which the Seller may reasonably require to enable registration of a financing statement or financing change statement on the Personal Properties Security Register (PPSR);

(b) Not register a financing change statement as defined in section 10 of the PPSA or make a demand to alter the financing statement pursuant to section 178 of the PPSA in respect of the goods without the prior written consent of the Seller, which consent may be given or withheld in the absolute discretion of the Seller.

(c) Give the Seller not less than 14 days written notice of any proposed change in the Buyer’s name and or any other changes in the Buyer’s details (including but not limited to changes in the Buyer’s address, facsimile number, email address, trading name or business practice).

(d) Pay all costs incurred by the Seller in registering and maintaining a financing statement (including registering a financing change statement) on the PPSR and /or enforcing or attempting to enforce the security interest created by these Conditions of Contract & Terms of Trade including executing subordination agreements, and

(e) Be responsible for the full costs incurred by the Seller (including actual legal fees and disbursements on a solicitor and client basis) in obtaining an order pursuant to section 182 of the PPSA.

The Buyer waives any rights it may have under section115 of the PPSA upon enforcement. Pursuant to section 157 of the PPSA, unless otherwise agreed to in writing by the Seller, the Buyer waives the right to receive the verification statement in respect of any financing statement or financing change statement relating to the security interest. The Buyer agrees that immediately upon request by the Seller, the Buyer will procure from any persons considered by the Seller as relevant to its security position such agreements and waivers as the Seller may at any time require.

WAIVER: The failure of the Seller to enforce any right or part of any right under the Conditions of Contract & Terms of Trade shall not be considered a waiver of that right or part of a right, and shall not prevent the Seller enforcing that right or part of a right in the future.

SEVERABILITY: If a clause or part of a clause of these Conditions can be read in a way that makes it illegal, unenforceable or invalid, but can also be read in a way that makes it legal, enforceable and valid, it must be read in the latter way. If any clause or part of a clause is illegal, unenforceable or invalid, that clause or part is to be treated as removed from this document, but the rest of this document is not affected.

We hope to continue a good working relationship with our customers and appreciate all feedback.

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